患者安全

患者安全是我们的首要关注点. Many procedures are in place to protect your well-being and provide you with the best possible medical outcome. However, as with any system, these safeguards are not completely error proof. By working with your health care team, you can help us ensure a safer health care experience for you.

Please let us know if something seems unsafe or you see something that we can do better. We welcome your concerns and questions and encourage you to express them to your 十大赌博平台排行榜、护士和其他工作人员, as they will know what steps to take to correct the situation.

特别注意: The COVID-19 pandemic has made patient safety more important than ever. You can be sure that we have precautions in place to protect your health and are open to care for all your health and wellness needs. 要了解更多信息，请参见 Five Ways We Are Keeping You Safe During COVID-19.

病人安全热线

(415) 353-8787

Steps you can take to help prevent medical errors

药物

学会识别你的药物. If you receive medications that don't look familiar, alert your doctor or nurse. Do the same when picking up medication from the pharmacy.
Make sure all your doctors are aware of everything you're taking. This includes prescription and over-the-counter medicines as well as dietary supplements, 比如维生素和草药.
Make sure your doctor and nurse know about any allergies and adverse reactions you've had to medications.
When your doctor writes you a prescription, make sure you can read it.
Ask for information about your medicines in terms you can understand – both when your medicines are prescribed and when you receive them.

住院

了解你的医疗保健专业人员. 所有加州大学旧金山分校的员工 – 十大赌博平台排行榜、护士和其他工作人员 – 当值时佩带带照片的身份识别徽章. If you're not sure who someone is or what their role is, please ask.
Make sure your caregivers wash their hands if they perform any "hands on" procedures. Evidence is overwhelming that washing your hands is the single most important thing that anyone – 包括你的照顾者 – 能做些什么来防止感染的传播.
当你出院的时候, 问问你的十大赌博平台排行榜, nurse or pharmacist to explain the treatment plan you'll follow at home.

其他重要提示

如果你要做手术, 确保你, your doctor and your surgeon all agree clearly on exactly what will be done. Make sure you know who is in charge of your care. This is particularly important if many people are involved in your treatment or if you have multiple health problems.
如果你有问题或担心，就说出来. 你有权知道你的治疗情况. We encourage you to discuss your questions and concerns with your doctor or any member of your care team.
If you can, ask a family member or friend to be there with you and to be your advocate. It's important to have someone who can help get things done and speak up for you if you can't.

要了解更多信息，请查看我们的病人安全小册子.

十大赌博平台排行榜

If you have safety concerns that haven't been resolved, you may contact our 患者安全 Hotline at (415) 353-8787 or 病人的关系 at (415) 353-1936. If you feel your concern about patient care or safety has not been adequately addressed by UCSF Medical Center, you may contact the Office of Quality and 患者安全 of the Joint Commission (TJC) by calling (800) 994-6610. You may also contact the state Department of Health at (800) 554-0353, your health insurance company or other agencies.

支持服务

病人的关系

We welcome feedback about your experience at 加州大学旧金山分校健康. Find out how to contact us with comments, questions or concerns.

为参观做准备

住院

Make your hospital stay as smooth and comfortable as possible by finding out how to prepare and what to expect.

入院及出院

Planning ahead can reduce the stress of a hospital stay. Read about what’s involved in the admissions and discharge process at UCSF Medical Center.

预先指令

We encourage all patients to complete an advance health care directive, which allows you to state your preferences for medical treatments. 在这里找到更多信息.

食品服务

健康的, 方便患者用餐选择, visitors and staff are available at all the campuses of UCSF Medical Center. Find information below on our hospital room service, cafeterias and more.

健康保险

Dealing with health insurance and other benefits can be very confusing. If you have questions, please call your insurance representative. 在这里找到更多信息.

十大赌博平台排行榜的政策

Review 加州大学旧金山分校健康's policies on visitation, privacy, smoking and more.

患者的权利和责任

Our list of patient rights and responsibilities is aimed at creating and maintaining a partnership between you and your UCSF care team based on mutual respect. 了解更多.